Alembic training programs will equip staff with the necessary skills to make, deliver and design consistently high-quality drinks.
We tailor modules to bar staff, floor staff and venue management to obtain the best possible results from the on-trade training.
We provide training programs suitable for large hospitality F&B groups as well as single-site venues.
Gain a practical, how-to overview of the entire training function.
New trainers will gain a strong foundation in critical training skills and seasoned trainers will be introduced to new approaches for delivering powerful training.
Through modelling of the best practices and the latest techniques in training delivery, discover the four Ps of training:
• Purpose & Assessment
• Planning & Preparation
• Presentation & Facilitation
• Performance & Evaluation
( 20 hours of Theory + 20 hours of Practical )
• The fundamental principles of spirit production
• The fundamental principles of wine production
• The main types and styles of spirits
• Appreciation of wines and spirits, and factors affecting flavours
• How to describe spirits using the systematic approach to tasting
Who are the most important people in your organization? It may come as a surprise to learn that the most important people are your employees – not your customers. Customers come second. Customer-service training has become a popular way for service organizations to provide employees with the information they need to meet customer needs. Start with the end in mind and finish with the example that you set.
We also offer tailored training solutions to meet your individual and organizational development needs. We have an extensive toolkit to design and deliver highly effective programs for your unique circumstances.
